To apply for Friends of Timberland membership, you must provide all personal information requested in account registration through Timberland Online website or in retail store. By submitting information, you consent Timberland to use your personal data for the administration of the membership program.
You may only apply for one membership. Duplicate, additional, and related privileges will be terminated immediately upon application of a new membership.
All information provided for the application must be true and correct. Timberland has the right to decline any application if there is missing, inaccurate or unclear information.
Timberland also has the right to decline any application in its sole discretion.
Membership Terms and Conditions
Friends of Timberland membership has no expiry date.
Timberland will regularly provide the latest brand updates as well as exclusive privileges and rewards to its Friends of Timberland.
Any rewards and offers awarded to the Friends of Timberland membership will expire in accordance with the promotions rules and regulations.
Members must be logged in on the website when shopping, or inform our Timberland associates in our retail store at the point of purchase. Additional identification may be requested to verify your identity in its sole discretion.
Offers and rewards cannot be used in conjunction with Club Timberland Membership discounts or other promotional offers.
Offers and rewards are valid at any Timberland stores except Johor Premium Outlet, Mitsui Outlet, Genting Premium Outlet, Design Village, Seremban Prima, Parkson, Sogo counters.
Membership and privileges are unique to Friends of Timberland for personal and individual usage only; products purchased using the membership discounts shall not be resold. Membership account and its privileges are not assignable or transferrable to any other person.
Timberland reserves the right to suspend or terminate any application and privileges if it believes in its sole discretion that Friends of Timberland membership has breached these terms and conditions or otherwise abused or misused or abused.
Timberland reserves the right to change the terms and conditions without prior notice. The latest terms and conditions of Friends of Timberland membership will be available on Timberland Online website.
In case of any disputes regarding Friends of the Timberland membership and/or privileges, Timberland Singapore's (c/o VF Brands Pte Ltd) decision shall be final.
Timberland LLC and its affiliates (collectively, "Timberland," "The Timberland Group," "we," "us" and "our") provide you with access to our family of web sites, including, without limitation to www.timberland.com and any additional marketing sites that we may create from time to time (the "Marketing Sites"): and
2. What information do we collect?
Most of the information we collect from you at the Marketing Sites does not personally identify you to us, though it may be unique or consist of or contain information that you consider personal. For example, we automatically collect the following information: clickstream information such as the address of the marketing site that you came from before visiting any of the Marketing Sites, which pages you visit on the Web Sites, what country you are browsing from and what default language your internet browser is set to, which browser you used to view the Web Sites and any search terms you have entered on the Web Sites. This information is anonymous, meaning we cannot identify you personally unless you identify yourself, for example, by making a purchase, by creating an account, or by giving us your e-mail address.
You can also create an account with us on the Marketing Sites by providing similar personal information in addition to a registration name and password. Or you may provide preferences such as products you may be interested in. In either case, we'll use the information to make your shopping more efficient and to better serve your interests.
From time to time, we may conduct surveys, run contests, offer mailings or other promotions. You will be provided with an opportunity to indicate whether you wish to participate in these activities in accordance with relevant notice and consent requirements under applicable local laws. If you choose to participate in one of our surveys, contests mailings or other promotions, we'll probably ask for some personal information such as your shopping habits, e-mail address, telephone number and other information so we can run the promotion and notify winners.
When you send us a request or enquiry, we may ask you to identify yourself by name and/or e-mail address in order to send you a response, if appropriate.
This information is known as "personal information" because it is capable of identifying you as a living individual Personal information is afforded certain protections under data privacy and other laws and you can be assured that your personal information will be handled at all times by us in compliance with such laws.
3. How do we use the information we collect?
We use your personal information to operate and improve the Marketing Sites and to deliver the products and services you have requested. We keep track of the pages you visit and the manner in which you use the Marketing Sites to determine what products and services are most popular and whether to make changes to any of the Marketing Sites. We may, from time to time, review your personal information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.
1. send e-mail, regular mail or text message, as applicable, to you about our products, services or other contests and promotions you might be interested in;
2. personalize your shopping experience by using your product interests, shopping patterns and purchase information to recommend other products, services or promotions that we believe might interest you including those of other companies.; or
3. notify you of changes to the Marketing Sites.
You will be provided with an opportunity to indicate whether you are happy for us to use your personal information for these purposes in accordance with notice and consent requirements under applicable local laws.
We maintain the personal information that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we collect in our own stores, at our marketing events, or receive from other business partners and/or reputable sources.
4. Do we share your information with third parties?
We may share your personal information with our trusted third-party service providers to help us manage and operate the Marketing Sites, such as processing your order, performing statistical analysis, sending you e-mail, postal mail or text messages, providing customer support and performing other important services. Although these partners may not be affiliated with us, they are required to maintain the confidentiality of your information and are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services.
From time to time, we may also use third parties to help us collect and aggregate certain information collected through the Marketing Sites. We may share this aggregated information with existing and prospective business partners and advertisers. None of the aggregated information will contain any personal information.
We may also share your personal information with carefully screened Timberland business partners to offer you products and services that we believe might interest you. In each case, our partners will not be authorized to discuss, disclose, or make any use of your personal information except for extending the offer to you. If you prefer not be included in these types of prospective offers, please contact us at email@example.com (please be sure to include your first and last name, street address, and e-mail address in your request):
Your personal information will be held by us for so long as is necessary for the purposes for which it was collected, for the settlement of any potential disputes which may be raised or otherwise in accordance with legal requirements.
5. How can you Unsubscribe or change your information?
We want to communicate with you only if you want to hear from us. You have the right to request confirmation of what information we hold about you and to correct, update or change such information. If you prefer not to receive information from us or would like to correct, update or change your personal information or preferences, please follow the instructions below.
To unsubscribe from an e-mail, please follow the instructions in any e-mail you receive. You can also send us a request by e-mail at firstname.lastname@example.org. Please be sure to include your first and last name and account e-mail address in your request.
Please note that objecting to our holding and using your information may prevent us from providing you with some of our products or services.
Direct Mail and Catalogs
If you would like your name and address removed from Timberland's direct mailing list or if you would like to update your mailing information, you can e-mail us a request at email@example.com. Please be sure to include your first and last name and mailing address in your request.
Please note that your request to be removed from our e-mail lists might take up to seven (7) business days to become effective (regular mailing lists may take up to 4-6 weeks).
6. How do we protect the privacy of children?
We do not collect any personal information from anyone who we know to be under the age of 18 on any of the Marketing Sites. Unfortunately, we cannot always determine if a visitor to any of the Marketing Sites is a minor child. If you are under the age of 18, you should use the Marketing Sites only with the involvement of a parent or guardian and should not submit any personal information to us.
7. Links to Other Sites
We encourage you to review the privacy policies of marketing sites you choose to link to from our Marketing Sites so that you understand how those web sites collect, use and share your personal information. We are not responsible for the privacy policies or other content on marketing sites outside of the Marketing Sites.
By using our marketing site, you're agreeing to let us collect and use your information as we describe in this Privacy & Security Policy. If we change our policies, we will post any changes on the marketing site, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.