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When you see a product carrying the Timberland® brand name, we want you to know that that product’s going to stand up to our high standards – and yours. We’re committed to ensuring that the Timberland® brand remains a symbol of quality and durability. If you suspect a location or website is offering counterfeit Timberland® products, please report it to email@example.com.
HOW DO I KNOW IF I'VE PURCHASED A COUNTERFEIT PRODUCT?
Counterfeiting is the illegal practice of passing off imitation products as brand-name product. Though they may look similar to Timberland® products, they are often made from poor-quality materials and lack the detailing and craftsmanship our brand is known for. If you’ve bought a suspicious product online, send an email to firstname.lastname@example.org with the name of the website in question. We will tell you if the website is authorized to sell genuine Timberland® branded products..
WHAT'S TIMBERLAND DOING ABOUT THIS PROBLEM?
Timberland takes the issue of counterfeiting very seriously, and we have an intensive, global Anti-Counterfeiting Enforcement Program to fight this ongoing problem. This training various government and enforcement agencies worldwide on how to distinguish genuine Timberland® brand products from counterfeit items, including Customs Enforcement and local authorities. We also employ more than 100 different law firms and investigation agencies worldwide for the purpose of protecting the Timberland® brand..
WHAT'S SO BAD ABOUT SELLING COUNTERFEIT PRODUCT?
Counterfeiting isn’t just harmful to a brand. It’s harmful to you, your way of life and society in general. Here’s why:
HOW CAN I PROTECT MYSELF FROM BUYING COUNTERFEIT PRODUCTS?
Be wary of auction sites. There is no guarantee the item being offered is genuine. Be suspicious of "look-a-like" sites. These clues will tell you that the site may not be legitimate:
WHERE CAN I BUY AUTHENTIC TIMBERLAND® PRODUCTS?
Genuine Timberland® branded products can be purchased on https://shop.timberland.com.my/, Timberland® Specialty Retail Stores, Timberland® Factory Stores and authorized retailers. For store locations, see the Store Locator at the bottom of the page. Timberland does not sell products in internet auctions, through individuals, via street vendors or in flea markets, and these products have a likelihood of being counterfeit or stolen property.
HOW CAN I REPORT A COUNTERFEIT/FAKE PRODUCT?
If you suspect a location or website is offering counterfeit Timberland® branded products, report it to email@example.com. Timberland takes these matters seriously and investigates any lead that is reported by consumers.